PLEASE DOWNLOAD THE .PDF DOCUMENT OF OUR GUEST RENTAL AGREEMENT (RIGHT) Read, sign and fax to us at 608-854-2165
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* The text below is for sample only. Your Credit Card Information must be faxed to us on the
SIGNED GUEST RENTAL FORM available in a .pdf document attached at the top of this page.
If you cannot download the .pdf attachment, please contact Julie at info@scrabblecreekcabins.com
or 608-732-1089 to receive it in another format, or to have it mailed to your home address.
FORMS OF PAYMENT: We accept Visa and MasterCard.
RESERVATION AND CANCELLATION POLICIES AND PROCEDURES:
· All reservations require FULL payment at time of booking.
· Security/Damage Deposit of $250 Required
· MAXIMUM OCCUPANCY PER CABIN IS 4 PEOPLE.
We do not rent to anyone under the age of 25. The person making the reservation must be one of the guests who will remain at the rental property throughout the agreed upon time. The signature on the rental agreement must be the same as the name on the credit card used for the reservation. The same credit card information will be secured by Scrabble Creek Cabins for payment of any damages that may occur to the property by the guest(s). by signing this form and by providing your credit card information, you confirm that you are over 25 yeas of age.
Please return the signed rental agreement to fax # 608-854-2165 or to our mailing address (time permitting) to P.O. Box 450 Hazel Green WI 53811. After the signed rental agreement is received we will contact you to confirm payment and provide you with the KEY LOCKBOX code. We must receive this signed agreement form in order to complete and confirm your reservation. Your rental is NOT CONFIRMED until your credit card is charged and you receive confirmation from us.
CONFIRMATION: Confirmation of the reservation will be sent via email or phone to the guest(s).
KEYS: The key(s) are located in a LOCKBOX located on the front door of the cabin. After your reservation is confirmed, we will contact you with the code to the LOCKBOX. Please write down this code so that you can access the keys when you arrive. When you depart, please place the keys back in the lockbox.
SECURITY/DAMAGE DEPOSIT: We require a $250 deposit that will be charged to your credit card when you pay for your reservation. This deposit is NOT applied toward the rental price, and will be credited back to your card within 10 days after your departure if there are no damages or items missing. Check–In: Check in time is 4:00 PM. Guest(s) will have 1 hour to inspect the cabin and report any damage / broken objects in the cabin they feel they should not be liable for. After one hour, any damages in the cabin will be the full responsibility of the guest(s). Each cabin will be inspected after the guest(s) depart, and damages/lost items will be noted. You will be notified of a damaged/broken item that already exists in the cabin when you check-in if we are already aware of it.
Check-Out: Check–out time is 11:00 AM.
Late departures could result in your being charged for another day’s stay, or a minimum fine of $100.
NO Refunds will be given for early departures (such as should you find it necessary to leave earlier then your reserved departure date), for any reason, including weather and/or road conditions.
CANCELLATIONS: Your reservation is a contract between you and Scrabble Creek Cabins that says we will hold this cabin and will not rent it out to anyone else for the time period you have reserved. Because of this, please keep in mind the following cancellation terms;
A 30 day notice is required for all cancellations. Cancellations that occur more then 30 days prior will incur no penalty. Any cancellation made less then 30 days prior (and more then 7 days) will result in a refund of 50% of your total charge (less tax & deposit). Any cancellation made less then 7 days prior will forfeit all nightly fees, and will be refunded only the deposit. Any reservation booked over a holiday and/or holiday weekend are completely non refundable. There is a $25.00 non-refundable administrative fee for any changes to your reservation.
We strongly recommend that whenever traveling, you purchase travel insurance to ease your mind in case of any unforeseeable cancellation issues.
”NO-SHOW" POLICY: A "no-show" is an automatic forfeiture of charges -- this is a contract between you (the guest) and Scrabble Creek Cabins. You will be charged for the full stay if the proper cancellation policies are not followed. If we have held a cabin for you, we have pledged that cabin and those dates to you. You will be charged for this reservation.
PETS: NO PETS are allowed on the premises. If evidence of pet is discovered, you will be asked to leave immediately, and your credit card will be charged an additional $150 for cleaning fees (or more depending on the circumstances).
SMOKING: Scrabble Creek Cabins are non-smoking cabins. If there is any evidence of smoking inside the cabins, an additional charge of $150 (or more depending on the circumstances) will be placed on your credit card.
LINENS: A basic supply of linens is provided in each property. Bed linens and bath towels are not changed during your stay. In addition to, the startup set of bath soap, toilet tissue, paper towels and trash bags are not replenished during the rental. No housekeeping is provided during the guest(s) stay until the time of check-out.
PERSONAL ITEMS: USE OF ILLEGAL DRUGS OR POSSESSION OF ILLEGAL FIREARMS OR FIREWORKS ARE PROHIBITED AT SCRABBLE CREEK CABINS. IF YOU ARE FOUND TO HAVE EITHER IN YOUR POSSESION, YOU WILL BE ASKED TO LEAVE WITH NO MONEY REFUNDED.
Any personal items left behind or lost during a stay are the responsibility of the guest We are not responsible for items left behind or lost. However, we will ship back any items that are found (pre guest request) by a local shipping service. The shipping charge is charged to the guest's credit card. We hold on to any items left behind for 30 days to see if they are claimed before disposal.
DAMAGES: In general, most guests are very respectful of the property. However, there is always that one bad apple that causes us to have to enforce the following policies.
*** If there is a need for any excessive cleaning upon your departure, you will be charged a minimum of at least $150.00 or more depending on the nature of the mess and/or damage.
*** Any theft, vandalism or evidence of drug use will be photographed and reported to the police and possibly followed by litigation.
*** Any cabin that is left unsecured by the guest, resulting in items being damaged or stolen, will be the responsibility of the registered guest. He/she will incur the cost of replacing any items which are damaged or stolen.
*** Any guest that we are forced to evict will forfeit all monies paid and no credits will be issued.
*** Please remember that a signed rental agreement is considered a legal and binding contract and therefore gives Scrabble Creek Cabins the right to collect payment for damages, missing items, and excessive cleaning that are made necessary by your stay.
*** The cabins are not to be used for parties or gatherings that exceed the sleeping capacity (4 people) of the cabin. Full payment for all damages, missing items and extra cleaning are the responsibility of the guest and will be billed to the credit card of the guest who signs the rental agreement. Any additional person beyond the occupancy stated by the renter on this agreement will result in a $20 per night charge to your credit card.
*** Please note: Do NOT use any form of soap or any other additive to the water when using the whirlpool tub. Any products added to the water may clog the jets and require replacement. If you do not adhere to this guideline, and a replacement or fix is needed after your stay, your credit card will be charged for this damage.
WHEN DEPARTING: Guests are required to leave the property in the same general condition it was when the guest(s) arrived. In order to help to keep the cabin cozy for the next renter, please adhere to the following rules upon departure:
** All dishes must be washed and put away. Dish soap, kitchen towels, etc. are provided in each cabin.
** Refrigerator should be left clean, free of all food, beverages and contents.
** Bag all trash and place it in the trashcans provided.
** Place wet towels, washcloths, bath mates and used bed linens in one of the bathtubs or showers.
** Turn off all lights and small appliances and set the heat at 60 degrees for winter months, or 75 for the central air during summer.
**Be sure all the doors and windows are locked.
** KEYS: Leave the key in the LOCKBOX on the front door. Failure to leave the key behind will result in a minimum $75 re-lock charge to your credit card.
* The text above is for sample only. Your Credit Card Information must be faxed to us on the
SIGNED GUEST RENTAL FORM available in a .pdf document attached at the top of this page.
If you cannot download the .pdf attachment, please contact Julie at info@scrabblecreekcabins.com
or 608-732-1089 to receive it in another format, or to have it mailed to your home address.
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