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* The text below is for sample only. Your Credit Card Information must be faxed to us on the SIGNED GUEST RENTAL FORM available in a .pdf document attached at the top of this page.
If you cannot download the .pdf attachment, please contact Julie at info@scrabblecreekcabins.com or 608-732-1089 to receive it in another format, or to have it mailed to your home address.
Scrabble Creek Cabins welcomes you!
The following information will help you prepare for and plan your vacation. We ask that you take time to read all of the following policies and procedures before signing your rental agreement. Please INITIAL the bottom right corner of each page (where marked), and SIGN the final page of this rental contract before faxing or mailing it back to us.
You, the guest, are responsible for knowing and following these rules. We also suggest you bring a copy on your trip, as it may help answer many of the questions you might have before, during and even after your visit.
BY SIGNING, INITIALING AND PROVIDING YOUR CREDIT CARD INFORMATION FOR THIS RENTAL AGREEMENT, YOU ARE AGREEING THAT YOU WILL ABIDE BY THE POLICIES AND PROCEDURES LISTED
FORMS OF PAYMENT: We accept Visa and MasterCard.
RESERVATION AND CANCELLATION POLICIES AND PROCEDURES:
· All reservations require FULL payment at time of booking.
· Security/Damage Deposit of $250 Required
· MAXIMUM OCCUPANCY PER CABIN IS 4 PEOPLE.
We do not rent to anyone under the age of 25. The person making the reservation must be one of the guests who will remain at the rental property throughout the agreed upon time. The signature on the rental agreement must be the same as the name on the credit card used for the reservation. The same credit card information will be secured by Scrabble Creek Cabins for payment of any damages that may occur to the property by the guest(s). by signing this form and by providing your credit card information, you confirm that you are over 25 yeas of age.
Please bring a Photo ID and the credit card the reservation was placed on when checking in.
Please return the signed rental agreement to fax # 608-854-2165 or to our mailing address (time permitting) to P.O. Box 450 Hazel Green WI 53811. After the signed rental agreement is received we will contact you with your confirmation number. We must receive this signed agreement form in order to complete and confirm your reservation. Your rental is NOT CONFIRMED until your credit card is charged and you receive confirmation from us.
CONFIRMATION: Confirmation of the reservation will be sent via mail, fax or email (preferred) to the guest(s). Please read the confirmation for accuracy of dates, mailing address phone/email, contact information, credit card information and accommodation request. Any errors must be directed to Scrabble Creek Cabins within 2 days of receipt of confirmation.
SECURITY/DAMAGE DEPOSIT: We require a $250 deposit that will be charged to your credit card when you pay for your reservation. This deposit is NOT applied toward the rental price, and will be credited back to your card within 10 days after your departure if there are no damages or items missing.
Check–In: Check in time is 3:00 PM. Guest(s) will have 1 hour to inspect the cabin and report any damage / broken objects in the cabin they feel they should not be liable for. After one hour, any damages in the cabin will be the full responsibility of the guest(s).
Each cabin will be inspected after the guest(s) depart, and damages/lost items will be noted. You will be notified of a damaged/broken item that already exists in the cabin when you check-in if we are already aware of it.
Check-Out: Check –out time is 11:00 AM.
Late departures could result in your being charged for another day’s stay, or a minimum fine of $100.
NO Refunds will be given for early departures (such as should you find it necessary to leave earlier then your reserved departure date), for any reason, including weather and/or road conditions.
CANCELLATIONS: Your reservation is a contract between you and Scrabble Creek Cabins that says we will hold this cabin and will not rent it out to anyone else for the time period you have reserved. Because of this, please keep in mind the following cancellation terms;
If you must cancel your reserved dates, you have the option of rescheduling your reservation within 6 months of your original reservation date, with only a $25 dollar non-refundable administrative fee. Please contact us for available dates to reschedule.
If you cancel your reservation dates and DO NOT reschedule your stay within 6 months of your original reservation date, the following cancellation terms apply:
If you cancel at least 31 days prior to your arrival; you will be charged an administrative reservation fee of $25. If you cancel less than 30 days before you are due to arrive, you will be charged one night’s fee. However, if you were booked for 4 or more nights and cancel less then 30 days prior, you will receive a 50% refund. There is a $25.00 non-refundable administrative fee for any changes to your reservation such as dates or cabins.
"NO-SHOW" POLICY: A "no-show" is an automatic forfeiture of charges -- this is a contract between you (the guest) and Scrabble Creek Cabins. You will be charged for the full stay if the proper cancellation policies are not followed. If we have held a cabin for you, we have pledged that cabin and those dates to you. You will be charged for this reservation
We hope you enjoy your stay!
WHEN DEPARTING: Guests are required to leave the property in the same general condition it was when the guest(s) arrived. In order to help to keep the cabin cozy for the next renter, please adhere to the following rules upon departure:
** All dishes must be washed and put away. Dish soap, kitchen towels, etc. are provided in each cabin.
** Refrigerator should be left clean, free of all food, beverages and contents.
** Bag all trash and place it in the trashcans provided.
** Place wet towels, washcloths, bath mates and used bed linens in one of the bathtubs or showers.
** Turn off all lights and small appliances and set the heat at 60 degrees for winter months, or 75 for the central air during summer.
**Be sure all the doors and windows are locked upon your departure and leave the key on the kitchen counter. Failure to leave the key behind will result in at $75 re-lock charge to your credit card.
PETS: NO PETS are allowed on the premises. If evidence of pet is discovered, you will be asked to leave immediately, and your credit card will be charged an additional $75 for cleaning fees (or more depending on the circumstances).
SMOKING: Scrabble Creek Cabins are non-smoking cabins. If there is any evidence of smoking inside the cabins, an additional charge of $100 (or more depending on the circumstances) will be placed on your credit card.
LINENS: A basic supply of linens is provided in each property. Bed linens and bath towels are not changed during your stay. In addition to, the startup set of bath soap, toilet tissue, paper towels and trash bags are not replenished during the rental. No housekeeping is provided during the guest(s) stay until the time of check-out.
PERSONAL ITEMS: USE OF ILLEGAL DRUGS OR POSSESSION OF ILLEGAL FIREARMS ARE PROHIBITED AT SCRABBLE CREEK CABINS. IF YOU ARE FOUND TO HAVE EITHER IN YOUR POSSESION, YOU WILL BE ASKED TO LEAVE WITH NO MONIES REFUNDED.
- Any personal items left behind or lost during a stay are the responsibility of the guest We are not responsible for items left behind or lost. However, we will ship back any items that are found (if the guest requests them) by a local shipping service. The shipping charge is charged to the guest's credit card. We hold on to any items left behind for 30 days to see if they are claimed before disposal.
DAMAGES: In general, most guests are very respectful of the property. However, there is always that one bad apple that causes us to have to enforce the following policies.
*** If there is a need for any extra or excessive cleaning upon your departure, you will be charged a minimum of at least $100.00 or more depending on the nature of the mess and/or damage.
*** Any theft, vandalism or evidence of drug use will be photographed and reported to the police and possibly followed by litigation.
*** Any cabin that is left unsecured by the guest, resulting in items being damaged or stolen, will be the responsibility of the registered guest. He/she will incur the cost of replacing any items which are damaged or stolen.
*** Any guest that we are forced to evict will forfeit all monies paid and no credits will be issued.
*** Please remember that a signed rental agreement is considered a legal and binding contract and therefore gives Scrabble Creek Cabins the right to collect payment for damages, missing items, and excessive cleaning that are made necessary by your stay.
*** The cabins are not to be used for parties or gatherings that exceed the sleeping capacity (4 people) of the cabin. Full payment for all damages, missing items and extra cleaning are the responsibility of the guest and will be billed to the credit card of the guest who signs the rental agreement. Any additional person beyond the occupancy stated by the rentor on the Guest Rental Agreement will result in a $20 per night charge to your credit card.
*** Please note: Do NOT use any form of soap or any other additive to the water when using the whirlpool tub. Any products added to the water may clog the jets and require replacement. If you do not adhere to this guideline, and a replacement or fix is needed after your stay, your credit card will be billed for this damage.
INDEMNITY CLAUSE: The registered renter agrees to indemnify Scrabble Creek Cabins of any damages to the premises which result from the renter's occupancy (including furnishings and household items) and/or damages found upon arrival. The registered guest is the one who will be charged for any damages his/her group causes to the property. Scrabble Creek Cabins will be not be held responsible for accidents or injury to guests or for loss of money or valuables of any kind. The registered guest assumes full responsibility for any and all damages that his/her group causes, excessive cleaning charges for problems caused by his/her group, or for any items found to be missing after his/her group's visit, including linens and towels. By accepting this reservation, it is agreed that all guests of the registered renter are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premises. |
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